Create documentation / Essentials

Get started

Create your account, set up a project, and make your first scene and media inside Create.

1. Create your Mango9 account

Open Create an account and continue with email, Google, or Apple. Start with one shared $5 welcome credit without purchasing a subscription. Once you are inside Create, open Billing & balance to review packages or upgrade. Starter includes Builder and Create; Pro and Max also include CRM.

  • Email: enter your email address and name. Company is optional. Complete the verification shown on the form, select Create account, and follow any email verification instructions.
  • Google or Apple: choose the account you want to use and complete the sign-in prompts.
  • Existing Mango9 account: choose Log in and use your existing sign-in method. Use the same account if you already work in Builder.

Once sign-in finishes, you return to Create. On later visits, open Create and sign in to the same account.

Choose an account method. Existing customers use Log in at the bottom of this screen.

2. Find your way around Projects

Projects is your starting workspace. A project keeps its scene plan, prompts, media versions, and finished edits together.

Select New project to begin. To continue existing work, search by project name and select Open project. The Media type, date, and List / Grid controls help you find the right project as your library grows.

The example below shows an existing Glow project. A new account starts with an empty project list.

Use New project to begin, or search and open an existing project from this workspace.

3. Name your project and choose its format

In the New project dialog:

  1. Enter a Project name you will recognize later, such as “Glow · Autumn launch.”
  2. Choose a Brand if you have already created one. Otherwise leave No brand yet selected.
  3. Add an optional Brief describing what you want to make.
  4. Choose Format: 9:16 for a vertical frame, 16:9 for widescreen, or 1:1 for square.
  5. Select Create project.

The project opens in Scenes. Creating the project sets up your workspace; generation begins when you submit a generation request.

Set the project name, optional brand and brief, and format before selecting Create project.

4. Add a scene and choose its media

Your project opens in Scenes. Select Add scene, give the shot a clear title, and open it to work on its image, video, or audio.

Write a prompt for the result you need. For an image, describe the subject, composition, and light. For video, describe movement over time. For narration, enter the exact words to be spoken.

Use your script or outline to decide what each shot should show. Read Scenes and storyboards for the complete planning workflow.

Scenes keeps each shot’s image, video, and audio together. Add scene starts the next shot.

5. Generate and review the first result

Open Images, Videos, or Audio, and choose the new-media control. Select the scene when the asset belongs to a particular shot.

Choose a model, supply the required inputs, and review its settings and estimate. Submit the request when ready, then follow its status in the media library or History.

Preview the completed result before generating a larger batch. Use Regenerate as new to create another version. A new request keeps its own prompt and settings; it does not rewrite the original result.

Choose the model, prompt, references, and settings before confirming a generation request.

6. Edit and download your work

Open Editor to bring your selected media onto the timeline. Use Sync media or Import Files when an asset is missing. Arrange and trim the clips, align the audio, and preview the complete sequence.

Choose Export Video, wait for the finished output in Downloads, and download the MP4. For an individual image or audio track, download it directly from its media library.

Continue with Images, Video and voice, the editor, or Export and download.

Finished videos appear in Downloads. Source-file ZIPs are separate from timeline exports.