Support

How Can We Help You?

Answers, guides, and real humans — pick whichever gets you unstuck fastest.

Business OS Documentation

Comprehensive guides for the Mango9 Business OS platform.

View Business OS Docs

Builder Documentation

Learn how to create, customize, and launch apps with Agent 16 Builder.

View Builder Docs

Email Support

Get personalized help from our support team, any day of the week.

Email Us

Phone Support

Speak directly with our team for immediate help during business hours.

Call 1-844-400-0007
FAQ

Frequently Asked Questions

What is Mango9?
Mango9 is an AI platform that turns plain-English descriptions into real, working software — built live, hosted on our own secure cloud with SSL, DDoS & bot protection, and supported by our team so it stays running as you grow.
Do I need to know how to code?
No. If you can describe your idea, you can build it. The AI handles the code, and we handle the servers, security, and scaling.
What can I build?
Websites and landing pages, web apps and dashboards, booking and scheduling systems, online stores, and internal tools — real products with real back ends.
How does pricing work?
Simple, credit-based plans. It's free to try with no credit card required, then pick a plan with credits included — Starter, Pro, or Max. Top up anytime, month-to-month, cancel anytime.
Where do my apps run?
On Mango9's home-grown secure cloud with redundant networks. Every app gets SSL, DDoS & bot protection automatically, and traffic spikes are handled with auto-scaling — nothing for you to configure.
How fast will support get back to me?
Email requests are typically answered within 24–48 hours, and phone support is available during business hours for anything urgent. Pro and Max plans get priority support.
Billing & Usage

Every Charge, Fully Transparent

Your Billing dashboard is the single place to see exactly what you're spending. Every AI model build is itemized — so you always know where your credits go, down to the individual request.

Mango9 Billing dashboard showing the credit balance, auto-replenish settings, and an itemized transaction log of each AI model build charge with a running balance

At the top you'll find your live credit balance with one-click controls to add credits, change your plan, and manage the card on file. Below that, the Transactions log lists every system build — the plan tier, the project, the exact prompt used, the amount charged, and your running balance after each one. Nothing is hidden and there are no surprise invoices.

Itemized model charges

Each AI build shows its cost and the prompt behind it, so you can trace every credit spent back to the work it produced.

Auto-replenish

Set a threshold and a top-up amount — when your balance runs low, credits are added automatically from your saved card so builds never pause.

Monthly statements

Browse transactions by month with a running balance, making it simple to reconcile usage and export what you need for your records.

Ready to Build?

Your App Starts With a Conversation.

Tell our AI what you want to build, and it'll help you book an appointment with the right app expert.

support@mango9.com · Business hours, Pacific Time