Mango9 AI voice agent configuration screen
AI Voice Agents

AI Voice Agents That Talk, Sell & BookInbound and Outbound, 24/7

Fully integrated with Mango9, our AI voice agents handle inbound and outbound customer service and sales. They book appointments on your calendar and call your leads and clients with full context from Lead Fusion CRM — so every conversation is personal, informed, and on-brand.

One AI Workforce for Every Conversation

From the first inbound ring to the closing outbound call, your AI agents handle it — fully wired into the rest of Mango9.

Inbound Service That Never Sleeps

AI agents answer every call, greet customers warmly, handle questions, and book appointments — 24/7, with no hold times.

Outbound Sales & Follow-Up

Agents place outbound calls to leads and clients with full context, qualify interest, and move deals forward automatically.

Books Straight Into Your Calendar

Agents check real availability and schedule, reschedule, or cancel appointments directly on your connected calendar.

Inbound & Outbound

Build Agents for Service or Sales

Spin up an inbound receptionist that books appointments, or an outbound agent that works your lead list — each with its own voice, model, caller ID, and pacing. Run them on voice, SMS, or both.

Dedicated inbound and outbound agent types
Configurable caller ID, local presence, and call caps
Natural, lifelike voices powered by the latest models
Outbound AI voice agent configuration with model, type, channels and caller IDInbound AI voice agent configuration showing voice and SMS channels
AI voice agent instructions with system prompt, greetings and personalization variables
Full CRM Context

Every Call Knows Your Customer

Agents pull live data from Lead Fusion CRM and drop it straight into the conversation — caller name, appointment status, business hours, and more. Define system instructions and greetings once, and let personalization fill in automatically for every caller.

Personalization variables for caller, appointment & business
Tool access like check availability and book appointment
Editable system instructions, voice and SMS greetings
What They Can Do

Fully Integrated With Mango9

Your AI voice agents tap directly into the tools you already use — no glue code, no extra dashboards.

Lead Fusion CRM Context

Every call is informed by your full lead and client history.

Appointment Booking

Check availability and book directly into your calendar.

Outbound Calling

Reach leads and clients with caller ID and pacing controls.

Voice & SMS

Run the same agent across voice calls and text conversations.

Custom Instructions

Define the script, goals, and tools each agent can use.

Compliance & Routing

Built-in routing, compliance, and human hand-off rules.

Always On

Put an AI Voice Team on Every Call

Answer instantly, follow up relentlessly, and book more appointments — with agents that know your customers and never clock out.